Still cant load game - (cryptofights-setup-master-21.27.24)
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Renton Jarryd
Let me know if there is anything else you need me to submit to help you find out why? I can't access previous convo. Has anyone else experience this in new update?
Region in Australia - Victoria
3:50pm (AEST)
user name: Exspectator
Valeria Boikova
Hi Renton Jarryd, thanks for getting back to me.
You can try to run the game on Bluestacks by downloading the .APK Android File from our website:
https://portal.fyxgaming.com/cryptofights
Then, you need to oppen the downloaded file with the Bluestacks app on your PC. This should install the game, and you should be able to start it up and sign in from the Bluestacks homescreen.
Let me know if you're able to test it out!
⚡ Val
Valeria Boikova
complete
Valeria Boikova
Hi Renton Jarryd,
We've just put out a new version of the game! Please uninstall the old version via 'Add or Remove programs' and also make sure to delete this folder:
C:\Users\<your name>\AppData\LocalLow\Fyx Gaming
Then, install the new version and let me know if it's working!
⚡ Val
Valeria Boikova
Hi Renton Jarryd, thanks for getting back to me.
You can try to run the game on Bluestacks by downloading the .APK Android File from our website:
Then, you need to oppen the downloaded file with the Bluestacks app on your PC. This should install the game, and you should be able to start it up and sign in from the Bluestacks homescreen.
Let me know if you're able to test it out!
⚡ Val
Valeria Boikova
in progress
Valeria Boikova
Hi Renton Jarryd
Thank you for reaching out with your loading issue!
Can you please try the following:
1.
First, please make sure you've uninstalled any previous versions of the game and cleared the app's cache by using the following guide: https://dqmlmhe43kgzv.cloudfront.net/acfwy6x
- Install the game again on your device, and let me know if you're still experiencing the same issue. If you happen to have a PC nearby, you can try to run the Windows version or download Bluestacks to run the Android version on your PC: https://dqmlmhe43kgzv.cloudfront.net/8sjszh4
- Are you able to sign into Fyx Gaming with no issues? How many items and fighters do you have in your inventory? Let me know if you're still unable to start the game after trying out these steps, and I will forward your post to our dev team so they can try to figure out what's wrong.
Thank you in advance,
⚡Val
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Renton Jarryd
Valeria B. S.: Thanks for getting back to me, uninstalled and cleaned PC cache with CCleaner. When installing I got this notification (attached), searched and deleted this folder. Re-installed still no good. Where do I find android version won't come up on Bluestacks in search i've been using the .exe on my desktop computer. Thanks J
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Renton Jarryd
Valeria Boikova: I can sign in, I have 29 items in inventory. One thing I have notice is my profile does not load correctly though (attached)